Systems that Scale: A Smart Workflow Overhaul for DoubleCare ABA

In behavioral therapy, clarity isn’t optional - it’s essential.

But for DoubleCare ABA, a leading provider of Applied Behavior Analysis (ABA) services for children on the autism spectrum, growing demand was running up against outdated systems. Manual processes, disconnected tools, and mounting admin tasks were pulling focus from what mattered most: delivering exceptional care.

That’s when they called Dashline.

Together, we turned scattered workflows into a smart, scalable system. Built for impact, not just efficiency.

The Challenge: Systems That Couldn’t Keep Up

For high-touch organizations like DoubleCare ABA, the path to scaling is full of complexity:

• Intake and reauthorization handled through manual forms and back-and-forth emails
  
• Progress notes and assessments logged in inconsistent formats
  
• Scheduling, billing, and reporting spread across siloed platforms
  
• Limited visibility into financial forecasts and insurance claims
  
• A recruitment and onboarding process struggling to keep pace with growth
  

Without a unified approach, every task became harder to manage - and harder to scale. It was time for a system that worked together as seamlessly as their team.

The Solution: Integrated Tools, Tailored for Therapy Ops

At Dashline, we don’t just implement software. We build connected ecosystems that make work feel simpler.

For DoubleCare, we built a custom solution on the Zoho platform, combining flexibility, automation, and insight in one connected framework.

Here’s what we delivered:

Zoho CRM for Client Lifecycle Management
From intake to reauthorization, we streamlined the entire client journey. No more manual entry, no more missed steps - just clear, consistent communication with every family.

Zoho Recruit for Talent Onboarding
Recruitment workflows were fully automated, helping DoubleCare find and onboard the right people faster. Templates, task lists, and training modules ensured every new hire was set up for success.

Zoho Analytics for Financial Foresight
We connected third-party billing tools with Zoho Analytics, giving DoubleCare real-time dashboards that projected income, highlighted trends, and simplified revenue planning, all without the guesswork.

The Result: Clarity, Capacity, and Confidence

The impact was immediate — and measurable:

✅ Intake and onboarding processes sped up, reducing delays across the board
✅ Client retention improved, driven by consistent service and better follow-through
✅ New hires onboarded faster, with minimal admin strain
✅ Financial visibility went from reactive to proactive — helping leadership plan with confidence

Most importantly? Their team had more time.

More time for families. More time to grow. More time to focus on what truly matters.

A Scalable Blueprint for Behavior Therapy Teams

What we built for DoubleCare isn’t just a one-off. It’s a framework that’s working for therapy and special education providers across the sector.

Because while every organization is unique, the core needs remain the same: clear systems, automated workflows, and data that drives action.

Here’s what we’ve seen work, time and again:

• Centralize your data: One source of truth unlocks smoother coordination and faster decisions
  
• Automate the everyday: Let software handle the routine, so your team can focus on the exceptional
  
• Plan with insight: Leverage operational data to stay ahead of staffing, revenue, and resource needs
  
• Connect people better: Build workflows that keep staff, clients, and families aligned
  
• Scale without strain: Smart onboarding makes it easier to grow without growing pains
  

Purpose-Driven Tech for People-Focused Work

At its heart, this is about more than systems. It’s about helping teams spend less time wrestling with workflows, and more time changing lives.

That’s the power of integrated platforms. That’s what we build at Dashline.

Ready to simplify your systems and scale with clarity?